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Syria: Protection Manager

Dec 4, 2019 | Global Communities
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Global Communities has been delivering humanitarian assistance in Syria since 2014. Their programming includes provision of emergency relief items such as food and water, as well as delivery of critically-needed services such as Child Protection (CP) services, prevision of and responds to Gender-Based Violence (GBV), Psychosocial Support (PSS) activities, and other protection interventions. Global Communities is seeking a full-time Protection Manager to lead the implementation of an integrated protection program within our broader humanitarian assistance portfolio in Syria. The goal of our protection program is to advocate for the needs of vulnerable individuals, provide essential protection services, and increase the capacity of actors on the ground.

Responsibilities

The overall responsibility of the Protection Manager will be to develop, implement, and monitor integrated protection programming in northeast Syria (NES) to improve the protection environment of vulnerable refugee, IDP and host communities. The Protection Manager is responsible for designing and implementing general protection, CP, PSS, GBV, and youth-focused activities based on identified needs and in coordination with other Global Communities activities.

The Protection Manager will be based either in Derik, Syria or Duhok, Iraq, depending on the security context, and reports to the NES Director.

Technical

  • Identify protection needs through desk reviews and conducting protection needs assessments
  • Develop and implement an integrated protection strategy in NES according to needs
  • Manage the implementation of protection activities, including mobile protection teams, awareness campaigns, and safe spaces
  • Supervise protection staff, through daily communication and regular guidance; depending on the security situation, travel to field sites to support staff, oversee implementation and provide guidance.
  • Ensure quality information management and confidentiality of beneficiary information
  • Develop and implement a capacity building plan for protection staff, through training and ongoing mentoring
  • Actively engage with the relevant coordination groups to ensure programming aligns with the priorities of the humanitarian response and initiatives
  • Identify opportunities for expansion of protection programming in NES through current or new donors
  • Apply a multi-sectoral response to protection through coordination and integration with other relevant sectors within Global Communities
  • Ensure activities run according to minimum standards and best practices and are appropriate for the context, in line with minimum standards for CP and GBV and humanitarian principles
  • Identify opportunities to mainstream and integrate protection activities into other humanitarian activities
  • Support effective monitoring, evaluation, and learning of protection activities

Administrative

  • Recruit protection staff as needed to conduct activities
  • Promote and support staff care and well-being, including interventions where needed
  • Conduct regular monitoring of activities and ensure quality of services and minimum standards, through completing monitoring reports and providing regular feedback to the staff
  • Compile and review reports as required by the donor, capturing activities’ progress, lessons learned, community needs and reconcile against activities planned and quality standards
  • Coordinate with security, finance, logistics, and other relevant department to ensure activities are implemented smoothly and without adding risk to beneficiaries or staff; facilitate monthly grant review meetings for protection programming to assess implementation and allow for course correction
  • Maintain strong oversight of program implementation budget, program implementation plan, M&E plan, and procurement plan
  • All other job related duties as assigned by supervisor

Knowledge, Skills and Abilities

Technical skills

  • Familiarity with key protection guidance, including the IASC Guidelines for GBV interventions in humanitarian settings, Child Protection Minimum Standards
  • Good understanding of humanitarian principles and international human rights law
  • Good understanding of protection interventions, including child/women-friendly spaces, Psychological First Aid, psychosocial support, and case management
  • Good understanding of humanitarian coordination mechanisms.
  • Demonstrated ability to develop and conduct trainings on CP, GBV and other protection issues.

Qualifications

Education and Training

  • Bachelor’s degrees required; Master degree is preferred

Experience

  • Minimum of four years’ of progressively more senior experience in managing and implementing protection programming is required.
  • Technical focus on humanitarian protection in the areas of CP, GBV, or PSS is required.
  • Experience conducting protection assessments and analysis of appropriate response.
  • Experience in managing and implementing protection or other humanitarian programming in a conflict or post-conflict context.
  • Prior experience living and working in an insecure, conflict environment required.
  • Experience writing reports in English.
  • Prior experience in Syria and/or the MENA region is highly desirable.

Other Qualifications

  • Demonstrated ability to work with limited supervision and manage programming remotely.
  • Computer/word processing and standard office software skills.
  • Strong written and oral communication skills.
  • Strong organizational and team building skills.
  • Good negotiation and problem solving skills.
  • Integrity, transparency, and strong work ethics.

Language skills

  • Good command of spoken and written English is required, Arabic preferred.